Shipping Policy

Thank you for shopping with Olivo Electronics. This shipping policy applies to all orders within the United States only.

1. SHIPPING COVERAGE

• We currently ship to all U.S. states, including Hawaii and Alaska.

• We do not ship to P.O. boxes, APO/FPO addresses, or U.S. territories.

2. ORDER PROCESSING

• Orders placed before 12:00 PM (local time), Monday–Friday are processed the same day.

• Orders placed after 12:00 PM, on weekends, or holidays will be processed on the next business day.

• A tracking number will be emailed once your order ships.

3. SHIPPING TIMEFRAMES

• Contiguous U.S. (Standard Shipping): 5–7 business days

• Hawaii & Alaska: 10–15 business days

• Delivery times may vary due to weather, holidays, or carrier delays.

• Expedited shipping is not available at this time.

4. SHIPPING CARRIERS

• We work with reliable carriers, including:
  USPS, UPS, and DHL

5. SHIPPING FEES

• Free shipping on orders $99 or more within the contiguous U.S.

• Orders under $99 and shipments to Hawaii or Alaska will incur a shipping fee based on location, weight, and package dimensions.

• Shipping costs are calculated at checkout.

• Promotional offers may apply to select items.

6. ORDER CHANGES & CANCELLATIONS

• You may cancel or modify your order within 12 hours, or before the order is shipped.

• To cancel, email admin@olivo-store.com with your order number in the subject line.

• Once shipped, orders cannot be canceled — but you may be eligible for a return in accordance with our return policy.

• Address changes are not guaranteed and must be requested within the same 12-hour window.

7. DELIVERY ISSUES & SUPPORT

While we do our best to ensure on-time delivery, delays may occur due to external factors.
If you experience any issues, please contact us at admin@olivo-store.com. We're here to help.